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We hope you will be completely satisfied with the services and materials of Laurel Springs School. If for any reason you are not satisfied, we will refund your money based on the terms and conditions described below.
Monthly Payment Plan Refund
1-14 days and all Early Enrollments
The 40% down payment, including any monthly payments made before the withdrawal, will be refunded minus a $200 administration fee and minus the curriculum cost of learning materials received. If learning materials have already been shipped, the cost of the materials (in the amount of the curriculum-only cost) will be refunded separately upon their return. The materials must be received by the Shipping Department within 15 days of the withdrawal date. All materials will be refunded in full upon verification of new condition.
15-30 days
30% of the down payment is nonrefundable. Any monthly payments made before the withdrawal date are nonrefundable. The cost of learning materials (in the amount of the curriculum-only cost) will be refunded separately upon their return. The materials must be received by the Shipping Department within 15 days of the withdrawal date. All materials will be refunded in full upon verification of new condition.
31-60 days
40% of the down payment is nonrefundable. Any monthly payments made before the withdrawal date are nonrefundable.
After 60 days no refund is available.
Other Nonrefundable Items and Policies
• Learning Style Profiles and Placement Assessments are nonrefundable.
• No refunds available for down payments less than 40%.
• All text-based Portfolios are nonrefundable.
• All customization fees are nonrefundable.
• All admissions fees are nonrefundable.
• Senior matriculation fees are nonrefundable.
• MyEdge and CollegeKey fees are nonrefundable.
• Software that has been opened is nonrefundable.
• All shipping, handling fees and taxes are nonrefundable.
• All bank charges are nonrefundable.
• No refund is applicable if withdrawing during an extension enrollment period.
Paid in Full Refund
1-14 days and all Early Enrollments
The full tuition costs will be refunded minus a $200 administration fee and minus the curriculum cost of learning materials received. If learning materials have already been shipped, the cost of the materials (in the amount of the curriculum-only cost) will be refunded separately upon their return. The materials must be received by the Shipping Department within 15 days of the withdrawal date. All materials will be refunded in full upon verification of new condition.
15-30 days
15% of the tuition is nonrefundable. The cost of learning materials (in the amount of the curriculum-only cost) will be refunded separately upon their return. The materials must be received by the Shipping Department within 15 days of the withdrawal date. All materials will be refunded in full upon verification of new condition. There will be a $30 administration fee per online course.
31-60 days
20% of the tuition is nonrefundable. There will be a $30 administration fee per online course.
After 60 days no refund is available.
Other Nonrefundable Items and Policies
• Learning Style Profiles and Placement Assessments are nonrefundable.
• All text-based Portfolios are nonrefundable.
• All customization fees are nonrefundable.
• All admissions fees are nonrefundable.
• Senior matriculation fees are nonrefundable.
• MyEdge and CollegeKey fees are nonrefundable.
• Software that has been opened is nonrefundable.
• All shipping, handling fees and taxes are nonrefundable.
• All bank charges are nonrefundable.
• No refund is applicable if withdrawing during an extension enrollment period.
Changing Curriculum
If you choose to change the type of course your child is taking (e.g. online to textbook), or the subject matter being studied (e.g. chemistry to physics), there will be a $30 fee for each curriculum change made. All courses will be prorated according to the enrollment time in the course; credit will be paid in full for any remaining months after submitted change only, based on 10 months of enrollment for full-year courses and 5 months of enrollment for one-semester courses. An added curriculum only fee for text courses will also be charged. Refunds are made during the first 30 days of enrollment. Materials will be refunded in full upon verification of new condition. Opened software is non-refundable and shipping costs and tracking are the responsibility of the family.
Customer Satisfaction Pledge:
As a learning community we strive to give the student and family the best private school experience. We want to ensure you are satisfied with the service provided. Is there anything that we can do to improve your level of customer satisfaction? If there is, please call 800-377-5890, or fill out the brief comment form below. A Customer Service representative will get back to you right away.
Disclaimer: Parents and students agree that they are fully responsible for independently confirming with third parties the appropriateness of any Laurel Springs School program or course for the purpose intended by the parents or students. Laurel Springs School does not warranty the appropriateness of its curriculum, program, courses or services for any particular purpose and examples of student success stories may not be typical.
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