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We hope you will be completely satisfied with the services and materials of Laurel Springs School. If for any reason you are not satisfied, we will refund your money based on the terms and conditions described below.
Withdrawals
Within 45 days of enrollment start date:
• 75% of the tuition cost is refundable and will be applied to any remaining balance due.
After 45 days of enrollment:
• No refund is available and all unpaid balances are due immediately.
Non-refundable items:
• Admissions Fee
• Registration Fee
• Senior Matriculation Fee
• Payment Processing Fee
• Customization Fee
• Placement Assessment Fee
• Learning Styles Profile Interpretation Fee
• Shipping and Handling
• Bank Charges
Dropping a Course
Within 45 days of enrollment start date:
• 75% of the tuition cost is refundable and will be applied to any remaining balance due. The course will be removed from the transcript.
After 45 days, but on or before enrollment end date:
• No refund/credit is available and a course withdrawal will be entered on the transcript.
After enrollment end date:
• No course drops are allowed and a final course grade will be entered on the transcript.
Changing Course Curriculum
If you choose to change the type of course your child is taking (e.g. online to textbook), or the subject matter being studied (e.g. chemistry to physics) in the first 45 days of enrollment, the full cost of the course being dropped will be credited towards the new course. However, you are required to return any materials for the original course. After 45 days of enrollment, a prorated credit will be applied towards the cost of the new course, based on the enrollment time in the original course.
Changing Course Length
If you choose to change the length of a course your child is taking from a semester to the full year in the first 45 days of enrollment, you will be charged the difference in tuition. After 45 days of enrollment, you will be required to re-enroll in the additional semester at the semester tuition price.
If you choose to change the length of a course your child is taking from the full year to a semester in the first 45 days of enrollment, you will be credited the difference in tuition. After 45 days of enrollment, there is no credit available and a withdrawal will be required once your child’s first semester grades have been submitted.
Book Returns
In order to provide quality learning materials, Laurel Springs School does not buyback books or other learning materials. An exception is made during the first 45 days from the enrollment start date for course changes as outlined under “Changing Course Curriculum” above.
Charity organizations and many educational facilities in your local area may be able to accept your kind donation of used materials. Also, Amazon and eBay are great options for resale of textbooks. Any materials returned to LSS will be donated.
NOTE: Due to changing costs, prices are subject to change without notice.
Customer Satisfaction Pledge
As a learning community we strive to give the student and family the best private school experience. We want to ensure you are satisfied with the service provided. Is there anything that we can do to improve your level of customer satisfaction? If there is, please call 800-377-5890, or fill out the brief comment form below. A Customer Service representative will get back to you right away.
Disclaimer: Parents and students agree that they are fully responsible for independently confirming with third parties the appropriateness of any Laurel Springs School program or course for the purpose intended by the parents or students. Laurel Springs School does not warranty the appropriateness of its curriculum, program, courses or services for any particular purpose and examples of student success stories may not be typical.
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